Citizen's Charter title with Âé¶¹´«Ã½ Logo on left and Âé¶¹´«Ã½ building as background

Âé¶¹´«Ã½ CITIZENS CHARTER 2025-HANDBOOK-ARTA-02APRIL2025-2nd Edition – DOC Format
Âé¶¹´«Ã½ CITIZENS CHARTER 2025-HANDBOOK-ARTA-02APRIL2025-2nd Edition – PDF Format

Âé¶¹´«Ã½ CITIZENS CHARTER 2025-HANDBOOK-ARTA-31MAR2025-1st Edition – DOC Format
Âé¶¹´«Ã½ CITIZENS CHARTER 2025-HANDBOOK-ARTA-31MAR2025-1st Edition – PDF Format

CITIZENS CHARTER HANDBOOK -ARTA- 31MAR2024

CITIZENS CHARTER HANDBOOK – 2021

CITIZENS CHARTER HANDBOOK – 2019

2020 Âé¶¹´«Ã½ Compliance Report

TYPE OF FRONTLINE SERVICES

ISSUANCE OF IDENTIFICATION CARD FOR PERSONS WITH DISABILITIES ON THE 20% DISCOUNT RELATIVE TO R.A. 9442

DOCUMENTARY REQUIREMENTS

  1. ID PICTURE (1 X 1)
  2. MEDICAL CERTIFICATE

CLIENT/REQUESTING PARTY

PERSONS WITH DISABILITIES

OFFICE/ PERSON RESPONSIBLE

Âé¶¹´«Ã½-PROGRAMS MANAGEMENT DIVISION (PMD)

STEPS/PROCEDURES

  1. Fill out the Philippine Registry Form and submit the documentary requirements
  2. Philippine Registration Form for Persons with Disabilities (PRFPWD) shall be verified/processed
  3. ID shall be issued once processed

FORMS TO FILL-OUT

PHILIPPINE REGISTRY FORM (PRFPWD)

FEES

NONE

PROCESSING TIME

5-10 MINUTES within 8 hours

Note:

For all those seeking the ID for Persons with Disability (PWD) as proof of entitlement of the 20% discount please go to your Municipal/City Social Welfare and Development Offices (M/CSWDOs) which are usually located in Municipal/City Halls in your area for the ID issuance. Âé¶¹´«Ã½ only issues IDs to soldiers with disabilities.

2019 CERTIFICATE OF COMPLIANCE TO ARTA
2018-1 CERTIFICATE OF COMPLIANCE TO ARTA
2018-2 CERTIFICATE OF COMPLIANCE TO ARTA
2017-1 CERTIFICATE OF COMPLIANCE TO ARTA
2017-2 CERTIFICATE OF COMPLIANCE TO ARTA
2016-1 certificate of compliance to ARTA
2016-2 certificate of compliance to ARTA
2015 certificate of compliance to ARTA
2014 certificate of compliance to ARTA 2
2014 certificate of compliance to ARTA 1

Front Line Services





Integrity Development Action Plan
2013 Certificate of Compliance
2012 Certificate of Compliance